Article owned by team: Information Systems & Support
Brief:
Learn how to use the filter box to locate a particular case you have logged
Detail:
To filter you list of cases use the filter box located to the left of your list of cases
If you know the case number that you are looking for - paste the number into the Case Number field.
Otherwise you can type in key words into the Title field to locate the case you are looking for. Use an * at the start of the word to ensure the search used is a wildcard one, which broadens the search results.
Click on Apply Filter to trigger the search.
Further information:
Contact: Information Systems & Support through case creation.