Multi Factor Authentication

How to setup and use Multi Factor Authentication

17 Dec 2024
How do I use Microsoft Teams?

This article reveals all you want to know about Microsoft Teams. ( Well, mostly)

15 Dec 2024
What team should I assign my case to?

This article helps you to decide which team is best suited to assist with your query.

10 Oct 2024
How do I use RDS?

This knowledge article explains how to setup and make use of the Otago Polytechnic RDS remote access system.

7 Oct 2024
How do I use Microsoft Outlook?

This article explains the general use of Microsoft Outlook for Windows

6 Oct 2024
Robertson Library Computer Access - RDS

RDS RemoteApp has replaced Citrix for students using computers at the Robertson Library. Here is what you need to know.

1 Oct 2024
I want to know more about RDS - Otago Polytechnic's remote access solution

This article explains what RDS is and answers some frequently asked questions.

1 Oct 2024
How do I connect my Android device to eduroam?

This article explains how to connect your Android 11 or newer device to the eduroam wireless network.

29 Sep 2024
I am locked out of my OP account

This article explains how to get your account enabled again so you can login.

23 Sep 2024
How do I change my Windows password from on campus?

This article explains how to change your password from an OP owned windows computer.

23 Sep 2024
How to use EBS Ontrack

This article explains the general use of the student management software, EBS Ontrack.

14 Aug 2024
How do I use Microsoft Word

This article explains the general use of Microsoft Word for OP.

6 Aug 2024
How do I use Microsoft OneNote

This article explains the basic use of Microsoft OneNote.

6 Aug 2024
How do I use Syllabus Plus (Enterprise Foundation)

This knowledge article explains how to use Otago Polytech's timetabling software solution.

28 May 2024
OP Mobile Phones and Plans

This article explains all you need to know about getting or changing an Otago Polytechnic owned One NZ mobile.

14 May 2024
How to crop and resize an image in Microsoft Paint

This article looks at using Microsoft Paint to crop and resize an image.

24 Apr 2024
How do I use Microsoft OneDrive

This article explains the general use of Microsoft OneDrive.

10 Apr 2024
How do I use Microsoft Excel

This article explains the general use of Microsoft Excel for OP.

3 Apr 2024
Connecting to the Eduroam wireless network

This article explains how to make use of the eduroam wireless network for education.

11 Jan 2024
What will happen to my Student Login Account after my enrolment ends?

Provides information on the Student Login Account Lifecycle at the end of the course

29 Oct 2023
How to filter your case list within Service

Learn how to use the filter in service to locate a case you have logged

30 Mar 2023
How do I change my Apple password from on campus?

This article explains how to change your password from an OP owned Apple Mac.

15 Mar 2023
How do I connect my OS X machine to eduroam?

This article explains how to connect your OS X machine to eduroam.

23 May 2022
How do I connect a Windows 10 device to eduroam?

This article explains how to connect Windows 10 to the eduroam wireless network.

23 May 2022
How do I install Office 365 on my personal device?

Learn how to install Office 365 on your personal device.

31 Jan 2022
Connecting to the OP-Guest Wireless network

Connecting to the OP-Guest Wireless network instructions

6 Jan 2022
How do I change my password from off campus?

This article explains the methods of changing your password from off campus.

8 Jun 2020
How do I change my Otago Polytechnic network/Moodle password?

This article explains how to change your password from on or off campus.

16 Apr 2019